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Choosing the right location for your health care needs
HEALTH MATTERS APRIL/MAY 2016
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Choosing the right location for your health care needs

UC:Urgent Care

  • Treatment for non-life threatening health concerns requiring urgent medical attention
  • Minor injury, cut or burn
  • Sore throat, cough or cold
  • Ear infection
  • Sinus infection
  • Mild fever
  • Flu symptoms
  • Painful urination
  • Rash or skin irritation

ER: Emergency room

  • Treatment for serious injury or severe illness that may require hospitalization
  • Chest pain
  • Difficulty breathing/shortness of breath
  • Sudden dizziness/fainting
  • Uncontrolled bleeding
  • Severe or persistent vomiting or diarrhea
  • Extreme pain with an unknown cause
  • Suicidal or homicidal feelings
  • Severe burns
  • Poisoning or drug overdose
  • Severe allergic reaction
  • High fever with flu-like symptoms

Safety Tips

  • Keep a well-stocked first-aid kit in your home and car
  • Keep a list of medications you’re currently taking with you at all times
  • Locate the emergency room closest to your home and map the route, if needed
  • Post emergency phone numbers near your phone (or in your cell phone)

Call 9-1-1:

  • Immediate response for life threatening injury or illness
  • Unconscious/unresponsive
  • Not breathing
  • Traumatic injury
  • Persistent chest pain with sweating, vomiting or shortness of breath
  • Difficulty speaking, confusion, numbness and weakness of any part of the body

Mercy Emergency: 24/7 access to emergency medical services

  • Mercy Medical Center – Des Moines | 1111 6th Avenue | Des Moines | (515) 247-3211
  • Mercy Medical Center – West Lakes 1755 59th Place | West Des Moines | (515) 358-8280

Urgent Care

  • Mercy East Urgent Care | (515) 643-2400 | 5900 E University Avenue, Suite 200 | Pleasant Hill, IA 50327
  • Mercy East Village Urgent Care | (515) 643-0833 | 1350 Des Moines Street, Suite 110 | Des Moines, IA 50309
  • Mercy Indianola Urgent Care | (515) 961-8448 | 307 E Scenic Valley Avenue | Indianola, IA 50125
  • Mercy North Urgent Care | (515) 643-8100 | 800 E First Street, Suite 1700 | Ankeny, IA 50021
  • Mercy South Urgent Care | (515) 643-9400 | 6601 SW 9th Street | Des Moines, IA 50315
  • Mercy West Urgent Care | (515) 222-7010 | 1601 NW 114th Street | Clive, IA 50325
  • Urgent care hours: | Monday-Friday, 7 a.m.-9 p.m. l Saturday-Sunday, 9 a.m.-4 p.m.

Sources: http://www.emergencycareforyou.org/uploadedFiles/HealthTopics/About_Emergencies/WhereGoMedCare.pdf, http://aaucm.org/faq/patients/default.aspx#qid397, http://www.emergencycareforyou.org/uploadedFiles/New_Site/Be_Prepared/ERChecklist-backcover.pdf

 

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